Recover 33% abandoned carts with conversational SMS marketing

TxtCart re-engages cart abandoners with a text-first approach and brings them back to complete the purchase with conversational marketing.

When 69% of online shoppers abandon carts

SMS marketing helps recover upto 21% of them

But conversational SMS marketing helps recover upto 33% of abandoned carts!

How TxtCart has “Reinvented the Wheel” of SMS Marketing for Gold Cultures

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Abandoned Orders Recovered

How does conversational SMS marketing work

A shopper abandons their cart

Most online shoppers tend to add products to their cart, input their contact and delivery information and then abandon the purchase.

TxtCart automatically picks up this information to follow them up!

Our live agents reach out to them on text

Using their contact information, the TxtCart live agents reach out to them manually. Our goal is to understand why they didn’t complete the purchase, and answer their questions to help them make a purchase.

We help them make an informed purchase

Our agents use information available on your store, FAQs section and other documents to answer shopper concerns. 

Be it something related to shipping or helping the pick the right size of the products, we tackle it all!

Then we make them an offer they cannot refuse

After answering their questions, we generate a one-time coupon code to offer a small discount to these shoppers and link them back to their cart.

You can let our agents know what type of discount you want to offer.

We close the sale for you!

Just like those business deals, our live agents talk to your customers, do the convincing and get them back to your store to complete the purchase.

And the numbers speak for themselves...

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Ecommerce Businesses
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Customer Conversations
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Revenue generated/recovered
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Powerful features to help you recover more
abandoned carts with SMS marketing

Actionable analytics

See how your SMS abandoned cart recovery campaigns are performing and the revenue you generate.

Full visibility on conversations

Take a look at how our live agents reach out and talk to your customers. Step in any time you like!

Customer segmentation

Powerful customer segmentation based on interaction, purchase behaviour and preferences for personalization.

Experienced live agents

The TxtCart team comes with years of experience in customer service and support. You don’t have to spend time on training!

Unique code generator

One-time discount codes for each cart abandoner to prevent coupon sharing and misuse.

Custom cart URL

Choose a custom cart domain of your choice to keep your URL relevant to your store for high brand recall.

Here’s what Shopify stores using
TxtCart have to say

Want to know what conversational SMS marketing looks like?

TxtCart is a chosen Shopify app partner for thousands of fast-growing, global brands.
Trusted by industry-leading experts and agencies.

Get a free 14-day trial and start recovering
33% of abandoned carts. 🙌

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