Careers at TxtCart SMS Marketing. Grow your career with us!

Loaction: New York, NY
Job: Backend Engineer / Full-Time / Remote

About Us:

At TxtCart we are revolutionizing the SMS marketing industry in eCommerce with the world’s first autonomous AI / service agents. We are a remote-first startup with team members globally. We’re passionate about our customers, results, texting and enabling advanced AI to engage in empathic and personalized conversations. TxtCart is unique in it’s mission to be a fully AI-powered conversational SMS platform for growing and scaling Shopify brands. Our goal is to be the go to AI platform for all things SMS marketing, retention, popups, campaigns etc.

If you’re excited about eCommerce, AI and building the future and want to be part of a dynamic, young and driven team who is focused on innovation while driving direct impact to customers, then come join us in pushing the boundaries of SaaS, and AI.

Some of Our Core Values:

● R = Respect
Respect, while often seen as common sense, often lacks in many organizations. It goes beyond just being courteous in personal interactions. More broadly, it’s about always engaging with people in a genuine matter. Be interested, be responsive and be helpful whenever possible. Never ignore someone who reached out to you from a different part of the company or who sits in a different level of the hierarchy.

● E = Excellence
Excellence, means that we are all striving to be great at everything we do, going beyond just engineers and sales folks in the spotlight. Everyone on the team is expected to internalize our drive for excellence. You have to pursue excellence every day, hold your co-workers accountable to high standards and never accept mediocrity in any aspects of our work.

● C = Customer
Customer, is the center of everything. A lot of companies know that, but many do not. This is often an area that receives a lot of lip service, but we must recognize that we exist, solely to serve our customers, no matter what industry or size. Their outcomes, are our outcomes, we have their backs through thick and thin and always strive to do the right thing by our customers.

● I = Integrity
Integrity, means that all our stakeholders can believe what we say and trust in our commitments, with no exceptions. We have to not only be true to our word, but the spirit of it. Trust is critical in any relationship, be it with your peers, or with customers, and makes operating a much smoother experience, when all stakeholders believe you are telling the truth and acting in best interests, because you have at every previous turn.

● P = Performance
Performance, is something that while everybody aspires to achieve, oftentimes is not held accountable to. While confronting a lack of performance is never fun, it’s something that has to be done at all levels of the organization. Good is never, good enough and we are looking for high performers who don’t mind having their limits pushed, and are comfortable being uncomfortable.

● E = Execution
Execution, as a value is a nod to focusing less on strategy and more on execution. While strategy is a valued part of our overall business, and the landscape is always changing, meaning we must adapt, at the end of the day, execution reigns supreme. We must diligently work towards our goals, internally and externally day in and day out through definitive and measurable actions that help us move the needle toward the future we are striving for.

Why TxtCart Needs You:

● You will work with teams across the company and define BI and analytics requirements
● You will work alongside other engineers to develop data models to feed dashboards for teams across the org, as well as client facing analytics and features
● You are a self starter with a high desire to learn and grow
● You are a team player with both collaboration and communication skills
● 2+ years of data/software/backend engineering experience

About You:

● You have 2+ years with React.js
● You have 2+ years with Node.js
● You have proficiency and/or experience with MongoDB
● You have proficiency and/or experience with AWS architecture
● You have proficiency and/or experience with REST API Development
● You have proficiency and/or experience with working for Start ups/Shopify App Companies

The Role and What You’ll Do:

In the role of Backend Engineer, you will own projects and tasks end to end. Ownership will become yours to take on new and existing product features.

● You’ll contribute with ideas and constructive feedback to the product development from the roadmap to architecture.
● You’ll develop and collaborate closely with the Product and Development team(s) to determine scope and deliverables.
● Create experiences from UX to DB.
● Write built for scale clean code covered by just enough tests.
● Integrate with vendors and 3rd party services.
● Help set frontend standards, ensure best practices and choose technologies.
● Building products: 85% of the time you will spend building new features and products or improving existing features.
● Mentorship and learning: About 15% of the time you’ll be involved in team meetings, and as we continue to grow, have the opportunity to help new hires in their respective role navigate the company and products we offer.

● Problem solving: You’ll unblock yourself and others when a roadblock is hit

Our stack: AWS, React.js, Node.js / Express.js, MongoDB, NGINX, Github, Atlassian and anything else we feel we need.

Benefits:

● Flexible Hours: We have team members world wide and care more about the results and progress made over the hours or time worked.
● Remote First: We are a diverse team of personalities, skill sets and locations globally, we believe WFH is the future and is embraced here.
● Generous Time Off: We believe the best work requires personal time off. We encourage our employees to take breaks when needed to disconnect.
● Equity Options: We are a self funded bootstrapped organization. We have options for equity first partnerships and profit sharing as we build this together.
● Technology: We pride ourselves on being both forward looking and using the latest in industry accepted software/tech.
● Learning & Development: We are happy to support personal and business growth. Whether this means conferences and events, courses or training

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