Case Study

Levinea + TxtCart

Converting 50% more abandoned carts into sales

$34.362.19

Revenue from SMS Marketing

10.78x

SMS Attributed ROI

31%

SMS Conversion Rate

About Levinea

Where precision meets innovation in dental aesthetics. Levinea offers a curated collection of premium veneer alternatives that embodies modern dental transformation. Blending cutting-edge technology with natural aesthetics, each product is carefully crafted to elevate your smile. Inspired by the latest advances in cosmetic dentistry, their products cater to individuals who seek affordable, high-quality smile enhancement solutions.

 

From perfect fit to state-of-the-art materials, they obsess over quality and comfort. Levinea is the destination for dental products that reflect one’s commitment to oral aesthetics. Whether you’re preparing for a special occasion or seeking a long-term smile solution, their expertly designed offerings suit all needs and preferences. Transform your smile with Levinea – where every product is designed to unlock your confidence and enhance your natural beauty.

The Problem

Levinea needed to overhaul their marketing strategy to address a critical issue: high cart abandonment rates at checkout. After implementing SMS marketing with automated flows, they began recovering lost sales through personalized discounts and conversational messages. What began as a significant revenue leak in their dropshipping funnel has become a robust income stream, generating an average of $10.2K in monthly recovered sales from just one flow. The automated approach not only recaptured potential lost customers but also dramatically increased their SMS subscriber list (+25%). Personalized follow-ups resulted in improved conversion rates and higher average order values overall (+11%).

 

“TxtCart has been an absolute game changer and I would recommend it to every drop shipper using Shopify. The ease of setup, results they generate and ability to add 5-10% more revenue is unmatched. Not sure what I did before I used TxtCart but I’m a customer for life!” – Andre Bianchi

The Solution

At TxtCart, we transformed Levinea’s SMS marketing into a powerful sales recovery engine. Our AI-driven conversations paired with live agents significantly boosted checkout completion rates and revenue while reducing cart abandonment in their dental veneer business. We focused on creating personalized, conversational texts that built trust and addressed common concerns about veneer alternatives.

 

Our AI agent was programmed to offer strategic discounts while our live agents provided expert product guidance, effectively converting hesitant buyers. By building a comprehensive knowledge base from Levinea’s FAQ and dental product information, we reduced support inquiries while maintaining personalized customer care.


This hybrid approach of AI automation and human expertise not only recovered potentially lost sales but also improved customer confidence in purchasing dental products online. Our success with Levinea demonstrates how our dual AI and live agent SMS solution can effectively address dropshipping challenges by delivering timely, personalized support and incentives that build trust in the brand.

Key Metrics and KPIs

11.3%

Increase in Sales

1,366

SMS Orders

$26

Average Order Value

18,625

Total Conversations

21.1%

Reply Rate

Why TxtCart?

Brands continue to focus on marketing tools that provide a clear, demonstrable ROI and enhance their CX while reducing the sales cycle. The ability to create hyper-personalized shopping experiences, and talk directly with customers is one of many reasons over 3,000 Shopify brands choose TxtCart:

● One customer, one conversation, one phone number all under one roof
● Instantly connect in the most personalized way with your customers where they spend most of their time
● Industry leading 98% open rates, average 45% reply rates and 30% recovery rates on abandoned checkouts
● Lower customer acquisition costs through subscriber growth tools, phone collection and easy to run campaigns to drive repeat revenue
● Plethora of SMS tools ranging from Campaigns, Cart Recovery, Flows, Automations, Campaign Planner, AI-powered templates and more
● Easy integration with Shopify and simple onboarding to get you up and running and making sales faster

Need help growing your SMS revenue, recovering abandoned checkouts or scaling your subscribers from existing customers? Book a demo with us or try out our risk free 14-day free trial!

Testimonials

What Our Customers Are Saying!

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