Case Study
Supercharged Abandoned Cart Recovery flows with Gen-AI text messages
Added Revenue in 28 Days
SMS Attributed ROI
Net New Subscribers
Nutrition Faktory is your ultimate destination for health-conscious living, offering a curated selection of premium supplements and nutritional products. Born from a passion for wellness and backed by scientific expertise, our collection is meticulously crafted to fuel your body and mind. We pride ourselves on sourcing the highest quality ingredients, ensuring each product meets rigorous standards for purity and potency.
From fitness enthusiasts to those seeking overall well-being, Nutrition Faktory caters to all health goals. Our innovative formulations blend time-tested natural remedies with cutting-edge nutritional science, delivering powerful results you can feel. Whether you’re looking to boost your energy, support your immune system, or enhance your athletism, Nutrition Faktory is your trusted partner in achieving optimal health. Elevate your wellness with us and experience the transformative power of superior nutrition.
Nutrition Faktory faced the challenge of personalizing customer interactions at scale in their SMS marketing. By supplementing their current provider, Attentive with TxtCart, they were now able to leverage conversational AI to enhance their SMS strategy with intelligent, context-aware responses. This allowed Nutrition Faktory to offer tailored product recommendations, answer queries, and provide nutritional advice instantly, 24/7 around the clock.
TxtCart’s approach to conversational marketing, generated over $11K in additional revenue within the first month, just from it’s abandoned checkout flow.
“TxtCart has been a game-changer for Nutrition Faktory,” said Jenn Cardenas, CMO. “Their AI-driven SMS marketing allows us to maintain a personal touch while scaling our operations. The AI agent feels like an extension of our team, providing instant, knowledgeable support to customers. It’s not just about answering questions—it’s about creating meaningful interactions that drive sales and build loyalty. This technology has redefined what’s possible in e-commerce customer engagement for us.”
Nutrition Faktory revolutionized their customer engagement by implementing TxtCart’s personalized messaging approach in their Abandoned Cart Recovery Flow. This strategy not only boosted their bottom line but also delighted their health-conscious customers. Understanding their customer demographics, TxtCart proved to be the ideal solution for reaching clients where they spend most of their time – on their phones.
The results were immediate and impressive. During the first month, Nutrition Faktory generated over $11K in additional revenue and over 1,500 subscribers. The key was initiating meaningful conversations that resonated with their audience, delivering the right nutritional advice and product recommendations at the perfect moment.
This approach transformed casual visitors into engaged customers and profitable conversations.
Increase in Revenue
Orders Recovered
Average Order Value
Total Conversations
Reply Rate
Brands continue to focus on marketing tools that provide a clear, demonstrable ROI and enhance their CX while reducing the sales cycle. The ability to create hyper-personalized shopping experiences, and talk directly with customers is one of many reasons over 3,000 Shopify brands choose TxtCart:
● One customer, one conversation, one phone number all under one roof
● Instantly connect in the most personalized way with your customers where they spend most of their time
● Industry leading 98% open rates, average 45% reply rates and 30% recovery rates on abandoned checkouts
● Lower customer acquisition costs through subscriber growth tools, phone collection and easy to run campaigns to drive repeat revenue
● Plethora of SMS tools ranging from Campaigns, Cart Recovery, Flows, Automations, Campaign Planner, AI-powered templates and more
● Easy integration with Shopify and simple onboarding to get you up and running and making sales faster
Need help growing your SMS revenue, recovering abandoned checkouts or scaling your subscribers from existing customers? Book a demo with us or try out our risk free 14-day free trial!
Testimonials
Co-Founder, Bombshell Curves
Owner, The Giddy Piggy
Marketer, DGP High Performance
Agency, Max Performance
VP Sales, Thank God
Founder, Aromadonna Perfumes
Founder, Discover Dawn Wear
Turn more visitors into customers with Conversational SMS powered by AI.
*Qualification criteria for guarantee required. Site must receive at least 10,000 monthly unique visits
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