In today’s mobile-centric world, SMS marketing holds immense potential for driving sales and engagement in your business. 

However, it’s not just about sending messages; it’s about how you craft those messages and when you send them that can make all the difference in the success of your campaign.

That’s why, in this blog, we’ve put together a curated collection of SMS templates to empower your marketing efforts. 

Best Shopify SMS marketing templates to get started 

While there is no one set way of using SMS marketing for your Shopify store, here are some of the best SMS templates we recommend using to boost engagement and sales from your campaigns: 

1. Welcome SMS templates

Welcome SMS templates provide a warm and personalized greeting to new customers or subscribers, making them feel valued and appreciated. This initial contact sets the tone for the customer’s relationship with the business and can significantly impact their perception and loyalty.

How to make it more effective?

• Address the recipient by their name if possible.
• Keep the welcome message concise and easy to understand.
• Include a brief description of the benefits or incentives of being a customer or subscriber.
• Encourage the recipient to explore your products, services, or website.

Welcome SMS templates

Hey there! Welcome to [Your E-commerce Store Name] 🎉 We’re thrilled to have you on board. Explore our latest collections and enjoy a 10% discount on your first purchase with code: WELCOME10. Happy shopping! 🛍️

Welcome to [Your E-commerce Store Name]! 👋 We’re here to make your online shopping experience amazing. Get started today and discover exclusive deals and a wide range of products. Don’t hesitate to reach out if you have any questions. Happy browsing! 🌟

Hello and welcome to [Your E-commerce Store Name]! 🌐 We promise to bring you the best in fashion, electronics, and more. As a token of our appreciation, here’s a 15% discount for your first order. Use code: NEW15 at checkout. Start shopping now and enjoy the savings! 🤑

2. Thank you SMS templates

Thank you SMS templates are crucial for expressing gratitude to customers after a purchase, inquiry, or any other interaction. They reinforce a positive customer experience and can lead to repeat business and referrals.

How to make it more effective?

• Send the thank you message promptly after the interaction.
• Address the customer by name and reference the specific interaction.
• Consider adding a special offer or discount for their next purchase.
• Ask for reviews or feedback to improve your services.

Thank you SMS templates

Thank you for choosing [Your E-commerce Store Name] for your recent purchase! 🛒 We hope you love your new [product name]. Your support means the world to us. If you have any feedback or need assistance, feel free to contact us. Happy shopping with us! 🥰

We want to express our gratitude for your continued support, [Customer Name]! 🙏 Your recent order from [Your E-commerce Store Name] has been processed, and your items are on their way. We appreciate your trust in us. Enjoy your purchase! 📦✨

Hi there! We just wanted to say a big thank you for being a valued customer of [Your E-commerce Store Name]. Your loyalty fuels our passion for providing the best products and services. If there’s anything you need, don’t hesitate to ask. Happy shopping! 🌟

3. Abandoned cart reminder SMS templates

Abandoned cart reminder SMS templates help e-commerce businesses recover potential lost sales. They remind customers about items left in their cart and encourage them to complete the purchase.

How to make it more effective?

• Create a sense of urgency by mentioning limited stock or a limited-time offer.
• Provide a direct link to the cart or a one-click option to complete the purchase.
• Offer a discount or free shipping to motivate customers to finalize their order.
• Ensure the message is mobile-responsive for easy checkout.

Abandoned cart reminder SMS templates

Hey [Customer Name], it looks like you forgot something in your cart at [Your E-commerce Store Name]. 🛒 Don’t miss out on your favorite items! Complete your order now and enjoy a special 10% discount. Use code: CART10 at checkout. Happy shopping! 😊

Hi there! Did you forget about the amazing items in your cart at [Your E-commerce Store Name]? 🛍️ We’re offering free shipping on your order if you complete your purchase within the next 24 hours. Hurry, your items are waiting for you! 🚚✨

Don’t let your dream items slip away, [Customer Name]! 🌟 Your cart at [Your E-commerce Store Name] is still waiting for you. Finish your purchase today and enjoy a 15% discount on your order. Use code: SAVE15 at checkout. Happy shopping! 🛒🎁

4. Order/shipping updates SMS templates

Order and shipping updates are essential for businesses to keep their customers informed about the status of their orders and shipments. This proactive communication not only enhances the customer experience but also reduces anxiety and frustration among customers who are eagerly waiting for their purchases. 

How to make it more effective?

• Keep the message short and to the point.
• Send updates at relevant stages, such as order confirmation, shipment dispatch, and delivery.
• Include your company name and logo for brand recognition

Order/Shipping updates SMS templates

Hello [Customer Name]! 📦 Your order #[Order Number] from [Your E-commerce Store Name] has been successfully processed and is on its way to you. You can track your shipment here: [Tracking Link]. Thank you for shopping with us! 😊

Great news, [Customer Name]! 🚚 Your order from [Your E-commerce Store Name] is out for delivery. Our team is working hard to ensure your package arrives safely. Expect it today between [Delivery Time]. Enjoy your purchase! 🎉

Hi [Customer Name], an update on your recent order! 📣 Your package is now out for delivery and will reach you within the next [Estimated Delivery Time]. We hope you’re excited to receive your items from [Your E-commerce Store Name]. Happy unboxing! 📦✨

5. Delivery notification SMS templates

These templates ensure customers are aware of the delivery but also offer an opportunity to reinforce your brand and encourage additional purchases. They can include special offers, product recommendations, or invitations to join loyalty programs, enhancing customer engagement and retention.

How to make it more effective?

• Include product recommendations related to the customer’s purchase.
• Offer exclusive discounts for future purchases.
• Encourage customers to leave reviews or provide feedback on their experience.

Delivery notification SMS templates

Hey there! 🚚 Your [Product Name] from [Your E-commerce Store Name] has been delivered! We hope it exceeds your expectations. Share your unboxing moment with us using #HappyCustomer. Enjoy your purchase! 😃

Surprise! 📦 Your package from [Your E-commerce Store Name] is waiting for you at your doorstep. We appreciate your trust in us. As a token of our gratitude, here’s a 10% discount on your next purchase. Use code: THANKYOU10. Happy shopping! 🛍️

Special delivery alert! 🌟 Your [Product Name] has arrived from [Your E-commerce Store Name]. Remember, you’re not just our customer; you’re part of our family. Enjoy your new item and have a fantastic day! 😊

6. Birthday SMS templates

Birthday SMS templates are important for businesses as they allow them to celebrate their customers’ special days, fostering a sense of appreciation and building a stronger customer relationship.

How to make it more effective?

• Include a birthday discount or offer as a gift.
• Keep the message friendly and genuine, expressing your appreciation.
• Encourage customers to visit the website to redeem their birthday offer.
• Ensure customers have consented to receive birthday greetings.

Birthday SMS templates:

🎉 Happy Birthday, [Customer Name]! 🎂 Wishing you a day filled with joy and laughter. As a birthday gift, here’s a 15% discount on your next purchase at [Your E-commerce Store Name]. Use code: BDAY15. Have an amazing day! 🎁

🥳 It’s your special day, [Customer Name]! 🎈 As a token of our appreciation, enjoy a birthday treat from [Your E-commerce Store Name]. Get 20% off on any item you desire with code: BIRTHDAY20. Make your day even brighter! 🛒✨

🎂 Happy Birthday, [Customer Name]! 🥳 Your day is all about you, and we’re here to celebrate. Enjoy a 10% discount on your birthday purchase at [Your E-commerce Store Name]. Use code: BDAY10 and shop to your heart’s content. Cheers to you! 🎉🛍️

7. Promotional text message templates

Promotional text messages are vital for businesses to announce special offers, discounts, and promotions to their customers. These messages drive sales, engage customers, and create a sense of excitement around your products or services.

How to make it more effective?

• Clearly communicate the value.
• Include a specific action for recipients to take, such as “Shop now” or “Claim your discount.”
• Send messages at times when your target audience is likely to be receptive.
• Tailor promotions to specific customer segments for better relevance.

Promotional text message templates

🌟 Exclusive Offer Alert! 🌟 Get ready to upgrade your style with a 20% discount on all fashion items at [Your E-commerce Store Name]. Use code: FASHION20. Don’t miss out; shop now and slay the fashion game! 🛍️✨

🎉 Weekend Special! 🎉 Treat yourself to a shopping spree at [Your E-commerce Store Name]. Enjoy 15% off on selected items this weekend only. Hurry, the clock’s ticking! Shop now and save big! 🛒💃

Hey, shopaholic! 🛍️ It’s SALE time at [Your E-commerce Store Name]. Score incredible deals on electronics, home decor, and more. Limited stock available, so grab your favorites before they’re gone. Happy shopping! 🎁🚀

🎉 It’s Customer Appreciation Week at [Your E-commerce Store Name]! As a token of our gratitude, take 10% off your entire purchase with code: THANKYOU10. We’re celebrating you all week long! 🥳🛒

8. New product or website launch

New product or website launch text messages introduce customers to the latest offerings. They generate excitement, encourage exploration, and can drive immediate interest and sales.

How to make it more effective?

• Highlight Unique Features
• Include images or links to product pages for a visual preview.
• Offer early access or exclusive discounts to subscribers or loyal customers.
• Encourage recipients to share the news with friends and followers.

New product or website launch SMS templates

Exciting News! 🚀 We’re thrilled to announce the launch of our latest collection – [New Product Name]! Experience innovation and style like never before. Check it out now at [Website Link]. Get yours today! 😍🛒

Big reveal time! 🌟 Our brand-new website is live, and it’s better than ever. Explore a seamless shopping experience, exclusive offers, and more at [Website Link]. Come and see what’s new! 💻✨

Introducing the future of [Product Category]! 🚀 Witness innovation with our latest release, [New Product Name]. Be the first to own it and enjoy a limited-time 10% discount. Shop now at [Website Link]. Upgrade your life today! 🛍️💡

9. Holiday or celebration SMS templates

Holiday or celebration text messages connect with customers during special occasions. These messages show appreciation, foster goodwill, and provide opportunities for seasonal promotions.

How to make it more effective?

• Use holiday-specific greetings and express well-wishes.
• Offer holiday-themed discounts or promotions to attract shoppers.
• Consider charitable initiatives or donations tied to holiday messages.

Holiday or celebration SMS templates

🎉 Happy [Holiday Name], [Customer Name]! 🎊 Celebrate with us and enjoy a 15% discount storewide at [Your E-commerce Store Name]. Use code: HOLIDAY15. May your day be filled with joy and shopping! 🛒🌟

Cheers to [Holiday Name]! 🥂 Make this celebration extra special with handpicked gifts from [Your E-commerce Store Name]. Get 10% off on our festive collection with code: FESTIVE10. Shop now and spread the love! ❤️🎁

🎃 Trick or Treat! 🍬 This [Holiday Name], we’re treating you to a sweet deal. Enjoy a spooky 20% off on select items at [Your E-commerce Store Name]. Use code: SPOOKY20. Don’t be scared to shop! 🕸️🛍️

10. Booking confirmation text message templates

Booking confirmation text messages include appointments, reservations, or bookings for service-based industries. They reassure customers that their booking has been successfully received and help manage expectations regarding dates and times.

How to make it more effective?

• Clearly state the details of the booking, including date, time, and location.
• Include contact information for any inquiries or changes.
• Offer the option to reschedule or cancel the booking.
• Send the confirmation promptly after receiving the booking request.

Booking confirmation text message templates

📅 Booking Confirmed! 🎉 Your reservation for [Service/Event Name] at [Your Business Name] is all set for [Date and Time]. We can’t wait to serve you. If you have any questions, feel free to reach out. See you soon! 😊🍽️

Exciting News! 🎟️ Your tickets for [Event Name] on [Date] are booked and confirmed. Get ready for an unforgettable experience. Show this message at the entrance for hassle-free entry. Enjoy the event! 🎤🎉

Your adventure awaits! 🌄 Your booking for [Activity Name] on [Date and Time] is locked in. Remember to bring your confirmation message, and let’s make some memories together. Have a fantastic time! 🚣‍♂️🌞

Recommended read

How to Improve Your SMS Response Rate for Higher Marketing ROI From Text Messages

11. Referral Program SMS Templates

This referral programm encourages people to recommend a product or service to others. To make this message more effective, use customer data to create targeted offers. 

Referral Program SMS Templates

Hey there! Love shopping with us? Refer a friend and get 20% off your next purchase! Share the love and enjoy exclusive rewards. Tap now to refer and save.

Unlock rewards! Refer friends to shop with us and both of you get 15% off. Spread the joy and earn discounts together. Click here to start referring.

Exciting news! Refer a friend and you both get $10 off on your next order. Share the happiness and enjoy great savings. Refer now for exclusive benefits!

Double the savings! Refer friends and earn 25% off for each successful referral. Share the goodness and enjoy big discounts. Tap here to start referring and saving.

12. Customer Service SMS Text Messaging Templates

These messages help customers to communicate questions, issues, or feedback with companies to solve them. It works best when companies genuinely show empathy towards their customer’s issue.  

Customer Service SMS Text Messaging Templates

Hello! We noticed you recently made a purchase. Need any assistance or have questions? Reply to this message, and we’ll be happy to help. As a token of appreciation, here’s a 10% discount code for your next order: [CODE].

Hi there! We’re here to make your shopping experience amazing. If you have any concerns or need help with anything, simply reply to this message. Plus, enjoy a complimentary gift with your next purchase. Click here to shop now!

Hello! Your satisfaction is our priority. If there’s anything you need assistance with regarding your recent order, feel free to reach out. As a thank you, here’s a 15% discount code for your next purchase: [CODE]. Happy shopping!

Hi! We’re dedicated to providing excellent service. If you have any questions or require support, please reply to this message. Also, enjoy a special offer of free shipping on your next order. Tap here to shop and save now!

13. Survey SMS Text Message Examples

These message are sent to gather feedback or opinions from customers. It usually contains questions about their experiences with a product, service, or overall satisfaction.

Survey SMS Text Message Examples

Hi! We value your feedback. Please take a moment to complete our survey and receive a 15% discount on your next purchase. Tap here to start the survey and claim your discount!

Hello! Your opinion matters to us. Complete our quick survey and get a $10 voucher as a token of appreciation. Click here to begin the survey and claim your voucher.

Hi there! We’d love to hear from you. Take our survey and receive a special gift with your next order. Help us serve you better and enjoy exclusive rewards. Tap now to start the survey and claim your gift!

Hello! Your feedback is invaluable. Complete our survey and get free shipping on your next purchase. Click here to start the survey and enjoy free shipping!

14. Restock Notifications

These messages are used by e-commerce companies to send customers for informing them when a product that they are interested in or have previously shown interest in is back in stock and available for purchase.

Restock Notifications Text Message Templates

Exciting news! Your favorite item is back in stock. Order now and get 10% off as a welcome-back offer. Hurry, limited quantities available. Click here to shop and save!

Great news! The product you’ve been waiting for is back in stock. Enjoy a special 15% discount on your next purchase. Don’t miss out, click here to buy now!

Hello! We’ve restocked your must-have item. Order today and receive a free gift with your purchase. Tap here to shop now and claim your free gift!

Good news! The item you’ve been eyeing is back in stock. Get 20% off on your order as a restock offer. Limited time only, click here to grab yours now!

15. Cross-Sell and Upsell Messages

These messages promote related or complementary products or services (cross-sell) or encourage customers to upgrade or purchase higher-value versions of what they already have (upsell).

Cross-Sell and Upsell Messages Templates

Hey there! Love your recent purchase? Complete your look with our matching accessories and enjoy 15% off. Click here to explore and upgrade your style now!

Hi! Did you know our best-selling product pairs perfectly with what you just bought? Add it to your cart now and save 10%. Tap here to upgrade your purchase!

Hello! Looking to enhance your experience? Try our premium add-ons and enjoy 20% off. Elevate your order now by clicking here!

Hey! We think you’ll love these complementary products. Add them to your order and enjoy a special 25% discount. Click here to discover your perfect match!

Conclusion 

Ready to supercharge your SMS marketing game and make it easier than ever to connect with your audience? We’ve got you covered! 

At Txtcart, we not only provide both prebuilt and customizable automation solutions for SMS marketing but also offer an array of ready-to-use and customizable SMS templates. 

Install the TxtCart app today and reach out to our team of experts for better results.