Best Attentive Alternatives for Shopify SMS Marketing 2024

SMS has been with us as a trusty means of communication for a long time now and as the number of mobile users is ginormous today, it is one of the easiest and most accessible platforms for brands to boost marketing.

But to effectively hit better numbers one needs to fully utilize customer data and features like bulk SMS, and for many Attentive is a go-to tool for this. It is a robust and reliable SMS marketing tool but has its own set of problems. This is where marketers tend to go off in search of good alternatives to Attentive.

If you are a Shopify SMS marketer looking for the best Attentive alternatives that can offer much more functionality without the drawbacks that haunt Attentive, this article will help you.

Our method of research

To identify the leading alternatives to Attentive, we examined each app’s core features and pricing models.

We also reviewed merchant feedback on the Shopify app store and other reputable sources, consulted with industry partners, and studied various comparison articles. Our objective is to deliver a thorough, unbiased overview of the top options available for SMS marketing automation, helping you find the best alternative to Attentive.

🚀 Migrate from Attentive to TxtCart for better SMS deliverability, clear pricing, and unrivaled customer support.

Trusted by leading brands on Shopify.

Recap: What is Attentive and what are its features?

Attentive is a popular messaging and marketing automation tool that helps companies engage their customers with their SMS marketing campaigns. Attentive offers tools to improve conversion rates and create more revenue from text messages.

Attentive uses first-party data to assist marketers in understanding their audiences and sending out targeted messages that have a better chance of nudging customers towards actions.

Attentive features

  • Collecting customer preferences effectively with replies triggered by keywords and numbers.
  • Engagement data gets leveraged in order to easily segment audiences and craft relevant and personalized content for each customer.
  • Real-time monitoring of your marketing programs.
  • Generate personalized and highly efficient messages and campaigns that align with brand tone, voice and theme.
  • Advanced capabilities for list building.
  • Perfectly integrates with many third-party tools to boost SMS marketing campaigns.

Attentive pricing

  • No free plan available
  • Paid plans start from $299/ moth

Attentive cons

  • High Cost: Attentive pricing can be relatively high, especially for smaller businesses or those with limited budgets.
  • Complex Setup: The initial setup and customization can be complex, requiring a steep learning curve or significant time investment.
  • Limited Integrations: While Attentive integrates with major platforms, it may lack compatibility with some niche or less common tools.
  • Overwhelming Features: The wide range of features might be overwhelming for users who only need basic SMS marketing functionalities.
  • Customer Support Issues: Some users report delays or difficulties in getting timely support from Attentive customer service.
  • Performance Metrics: Certain users find the performance metrics and analytics less intuitive compared to competitors.

11 Best Attentive Alternatives for Shopify SMS Marketing

Here are the best Attentive alternatives best suited for Shopify SMS Marketing campaigns:

App
Pricing
Free Plan
Free Trial
AI
SMS marketing features
Rating
TxtCart
Starts at $29/month
No
Yes, 14 days
Yes
Campaigns, Flows, Analytics, A/B Testing, Popups, Compliance, AI assistant
4.7/5
Postscript
Starts at $25/month
No
Yes, 30 days
Yes
Automated SMS flows, list segmentation, A/B testing, integrations, detailed analytics
4.8/5
Emotive
Starts at $199/month
No
Yes, 30 days
No
Campaigns, Flows, Analytics, A/B Testing, Popups, Compliance
4.3/5
OneText
Starts at $300/month
No
Yes, 30 days
Yes
Campaigns, Flows, Analytics, A/B Testing
-
Klaviyo
Starts at $15/month
No
No Free Trial
No
Campaigns, Flows, Analytics, A/B Testing, Reviews, Popups, Email
4.6/5
Omnisend
Starts at $16/month
No
No free trial
No
Email & SMS marketing, automation, segmentation, A/B testing, reporting
4.7/5

1. TxtCart

TxtCart is an exceptional SMS marketing solution that offers a diverse set of features that are intuitive enough to give businesses all the necessary means to stay ahead of their competition.

TxtCart lets you use custom cart short URLs, monitor ongoing conversations in real-time, win back cart abandoners with one-time discount codes and more. TxtCart has a simple set-up process which can be done with a single click.

Businesses can also engage customers seamlessly with one-time SMS campaigns for product launches, offers, sales and more.

Other features include GIF support, customer segmentation, running re-engagement campaigns and MMS. TxtCart also boasts a very intuitive and comprehensive dashboard that offers deep analytics to track and monitor, SMS campaigns, customer opt-ins and opt-outs, live agent responses and more.

Key Features:

  • SMS Marketing: Our SMS campaigns are distinguished by their two-way communication capability, allowing recipients to reply with questions or clarifications. Our native AI agent efficiently manages these inbound responses.

    We offer competitive rates that decrease with each plan, and we will match or beat your current campaign rates with no minimum monthly commitments or contracts.

    Unique features include Smart A/B Testing, where you select a key performance metric (such as opt-out rates or click-through rates). We conduct A/B tests on a small sample to determine the winning metric, then deploy the most effective version to the rest of your audience based on your chosen metric.

  • Campaign Planner: Integrated directly into our app dashboard, our Campaign Planner provides an updated list of major US and Canadian holidays along with copy and image templates for inspiration or direct use.

    This feature helps smaller brands and dropshippers identify key holidays and events for prioritization in their SMS marketing efforts and provides ready-to-use content to enhance creativity.

  • Analytics: Our advanced SMS-first analytics make TxtCart the central hub for your entire marketing program.

    We provide detailed insights into your SMS marketing performance, including attributable SMS revenue, total sends and receives, most abandoned and recovered products, subscriber lifetime value, average revenue per subscriber, optimal send times, and subscriber opt-in sources. These insights enable you to refine your strategy and understand what drives success.

  • AI-Powered Automations: TxtCart’s one-click automations, driven by AI, enable you to implement the most profitable eCommerce automation strategies with ease.

    Our key automations include Welcome Automation, Cart/Checkout Recovery Automation, Order Confirmed Automation, and Browse Abandonment.

  • AI-Powered Flows: Leverage TxtCart’s cutting-edge flow builder to create, customize, or use one of our 20 pre-designed SMS flows. Our flows cover various needs, from loyalty and order editing to delivery attempts.

    Importantly, our flows and automations are priced based on performance, ensuring you only pay for successful sales.

  • Popups: TxtCart’s advanced popup builder, inspired by Figma, enhances subscriber capture rates by 3-5 times at the top of the funnel.

    With over 35% of web traffic opting in at the popup level, it is crucial to maximize this opportunity. Our tool features an intuitive Figma-style builder with beautifully crafted, mobile-optimized templates. Full-screen popups and exit capture functionality ensure higher conversion rates and valuable first-party data collection, even if users skip steps.

  • Inbox: Manage all your SMS conversations from a single, centralized inbox. Gain powerful insights into customer order history and purchasing behavior, collaborate with team members through notes and conversation summaries, and manually respond to customer inquiries.

    Think of it as a Gorgias-like solution tailored for SMS, with an upcoming Gorgias integration for enhanced functionality.

Pricing:

  • Starter – $29/month
  • Growth – $79/month
  • Pro – $199/month
  • Enterprise – $499/month

💡Want to know how much revenue you can drive with SMS marketing?

Use our free SMS marketing calculator to forecast your subscriber and revenue growth.

2. ReCart

Recart, is a versatile marketing platform that integrates seamlessly with Shopify, offering SMS marketing as one of its key features. It’s designed to help e-commerce businesses boost sales and improve customer engagement with AI-powered personalization, automated campaign follow-ups, analytics and cost tracking, and much more.

Key features:

  • Create fully designed pop-ups that align with your brand guidelines.
  • Send reminders within 60 minutes after a customer abandons a cart for better conversion.
  • Engage customers at every stage with behavior/profile-based flows.
  • Preload messages into the visitor’s phone.

Pricing:

  • Starter- $299/month
  • Pro plan- $499/month
  • Scale- $999/month
  • Enterprise- Custom Pricing

💡Using Recart but can’t seem to get more revenue from SMS marketing?

3. Yotpo SMSBump

SMSBump is a robust component of the Yotpo SMS & Email platform, serving as a pivotal tool to enhance revenue and sales generation through impactful SMS and email marketing campaigns and automation. The platform’s advanced segmentation, analytics, and integration capabilities empower brands to foster meaningful interactions and boost conversions.

Key features:

  • Monitor important metrics from every engagement – such as revenue, ROI, orders, costs, and subscriber growth.
  • Build narrow consumer segments with 40+ data points to target shoppers based on demographics, product preferences, and buying behavior.
  • Maximize shopper interactions with multi-channel subscriber collection tools like keywords, QR codes, sign-up pages, and more, ensuring impactful results across various platforms.
  • Create on-brand pop-ups, footers, and floating buttons in just a few clicks.

Pricing:

  • After becoming a part of Yotpo, SMSBump now offers an SMS-only plan that starts at $0.0072/ text message. This cost does not include carrier charges and is billed monthly based on the number of text messages your automation workflow sends.
  • It is also important to note that the MMS cost is higher; $0.0291/ MMS.

💡Want to switch from SMSBump to a powerful SMS marketing app?

4. Omnisend

Omnisend is a great Attentive alternative primarily for businesses and marketers that need a tool for an easy-to-use SMS marketing tool for promotional campaigns.

It is a popular choice among eCommerce marketers for its diverse library of automation that allows them to create automated SMS for different situations like order confirmation, delivery, cart abandonment and more. Another major reason why businesses consider Omnisend as a great Attentive alternative is that it has international coverage for SMS marketing, making Omnisend a great tool for reaching global audiences.

Key features:

  • Send out bulk SMS blasts.
  • Supports all country codes for SMS to reach international audiences.
  • SMS list-building tools like pop-ups, landing pages, Wheel of Fortune and teasers help collect visitor phone numbers.
  • Create a single automated workflow with enhanced personalization by combining automated texts with push notifications and email.
  • Allows for advanced customer segmentation.

Pricing:

  • Contact the sales team for pricing information.
  • Plans with email and SMS in a bundle start at $16/ month.

💡Know why leading brands are switching from Omnisend to TxtCart?

5. Firepush

Firepush is a popular multi-channel marketing platform that includes SMS marketing as part of its comprehensive suite of tools that helps Shopify merchants to engage with customers across various channels seamlessly. With features like segmentation, automation and comprehensive analytics, it is a great tool for creating highly optimized Shopify SMS marketing campaigns.

Key features:

  • Within seconds create effective one-off SMS campaigns that are suited for flash sales and time-sensitive campaigns.
  • Firepush SMS marketing templates and workflows that let you provide exceptional customer support.
  • Target audiences based on filters like order count, purchase history and money spent.
  • Campaign analytics provide insights which include revenue, conversion rate, ROI etc. to help improve SMS campaigns.

Pricing:

  • Basic- Free up to 250 contacts
  • Pro- Omnichannel (email, web push, SMS) – Free up to 250 contacts
  • Enterprise- Custom pricing
  • Estimated price per SMS – $0.0149

6.SimpleTexting

SimpleTexting is a straightforward yet powerful SMS marketing platform which integrates seamlessly with Shopify, making it easy for businesses to engage with customers through text messages. It is a great Attentive alternative for Shopify SMS marketing, as it supports both SMS and MMS messaging and enables real-time communication with all customers.

Key features:

  • Allows access to multiple users to make team management of SMS campaigns easier.
  • Has great list-building capabilities.
  • Provides easy access to SMS APIs.
  • Support multiple integrations for enhanced SMS marketing.

Pricing:

  • Free trial available
  • Plans start at $39/ month
  • Add-on team members at $20/ month per user
  • Add-on additional numbers at $10/ month per number

7.EZ Texting

EZ Texting is a competent Attentive alternative and a versatile SMS marketing platform that offers various features to help businesses connect with customers, enhance engagement, and drive sales. Additionally, it also provides important marketing tools like surveys, contests and polls for better customer engagement.

Key features:

  • Drip campaigns and clever text automation.
  • Allows text scheduling and sending recurring texts.
  • Has a great collection of ready-to-use design templates.
  • Provides advanced analytics and reports.

Pricing:

  • Launch plan- $20/month
  • Boost plan- $60/month
  • Scale plan- $100/month
  • Enterprise plan- $3000/month

💡Looking for an AI-powered SMS marketing app to boost your ROI?

8.Twilio

Twilio is a great Attentive alternative for businesses planning to improve their SMS marketing game. Twilio offers a great amount of flexibility for users to adapt and choose channels as the business grows, making it a unique tool for both small-scale and large-scale businesses. You can easily begin with your SMS marketing campaigns but also use Twilio to scale to MMS or WhatsApp eventually as you grow.

Key features:

  • Send messages to a global audience in more than 180 different countries.
  • Use developer-friendly APIs to assist in scaling and improving engagement.
  • Twilio has advanced multimedia capabilities that allow you to attract customers better.
  • Send automated responses to reduce team workload.

Pricing:

  • Pay-as-you-go pricing model
  • Volume discounts available

9. LiveRecover

LiveRecover is an exceptionally great tool for businesses looking to reduce cart abandonment rates by reaching out to customers through SMS. It offers a unique one-on-one SMS approach with live agents to improve the overall experience.

Key features:

  • Provide FAQs relating to products and the brand to create a dependable knowledge base for live agents.
  • Easy segmentation based on customer and cart info through custom workflows.
  • One-to-one personalized approach to cart recovery with live agents.
  • Workflows and A/B Testing for performance metrics.

Pricing:

  • Startup– $9/month
  • Growth- $49/month
  • Pro- $199/month
  • Enterprise– Custom pricing

💡Need a quick comparison between LiveRecover and TxtCart? Learn more here!

Struggling to keep up with SMS marketing campaigns?

10. Avada

Avada is a comprehensive omnichannel solution for Shopify SMS marketing, as it helps brands to convert their visitors and improve customer engagement. It is a strategic solution for those looking to improve their SMS campaigns with clever automation.

Key features:

  • Use SMS automation for events like abandoned carts, welcome messages, order follow-up texts etc.
  • Run seasonal campaigns for any sales events like Black Friday or Christmas to promote sales to your store.
  • SMS Automation and SMS Newsletter have full reports.
  • Supports up to 150 countries for your SMS campaigns.

Pricing:

  • Free plan available
  • Pro plan- $16/month
  • Advanced plan- $47/month
  • Enterprise- Custom pricing

💡See how leading brands are generating 7x more revenue from SMS marketing with TxtCart.

11. Cartloop - No longer in business

Cartloop, as an SMSBump alternative, offers 1:1 human conversations, enhancing the shopping experience across various industries. It enables on-the-go texting for increased customer reach focusing on retention, profitability, and conversion rate optimization with personalized recommendations and timely reminders.

Key features:

  • Define your audience based on location, text interactions or purchase behavior attributes.
  • Conversational Flows create the perfect balance of advanced automation and humans-in-the-loop to supercharge customer satisfaction.
  • Live Shopping Concierge Team guides your shoppers at every step of the buying journey.
  • View conversation insights results from the Cartloop dashboard to make more informed business decisions.

Pricing:

  • Not applicable – no longer in business

💡Struggling to find an alternative to Cartloop to move your SMS marketing campaigns?

Conclusion

Attentive is undoubtedly a great tool for SMS marketing and has a great set of features suited to most SMS marketing campaigns but it is ideal to look for good Attentive alternatives that can boost your Shopify SMS marketing efforts.

In that regard, TxtCart is a top pick with its unique two-way SMS marketing campaigns, customizable automation functions and a special focus on Shopify SMS marketing. With its extensive set of features, it provides businesses a competitive advantage, when it comes to effective customer engagement.

Ready to level up your SMS marketing strategies?

Ready to switch from Attentive to TxtCart?

Use the discount code ATTENTIVE25 and get 25% off your first 3 months.

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