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Best alternatives to SMSBump

Best SMSBump Alternatives for Shopify SMS Marketing

SMS has become a top choice for brands to communicate with their customers owing to its accessibility and ease of delivery. In fact, reports suggest that SMS is expected to boom with 7.5 billion mobile users by 2025 and the number is only going to increase.

Businesses that are today using SMS marketing messages are seeing an impressive average open rate of 99%, along with an astonishing average click-through rate (CTR) of 45%.

But to fully explore the potential of SMS marketing for your business, automation is key, and to achieve that, you’ll require a dedicated Shopify SMS marketing app – a common choice being SMSBump.

Considering the importance of intelligent automation and omnichannel integration support, if you’re someone looking for an alternative to SMSBump, this blog is for you.

Our method of research

To determine the top SMSBump alternatives, we evaluated each app’s key features and pricing structure.

We then analyzed merchant reviews on the Shopify app store and other trusted sites, spoke to partners and consulted numerous comparison articles. Our goal is to provide an objective, comprehensive overview of the best alternative to SMSBump for SMS marketing automation.

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Recap: About SMSbump and its features

SMSBump is an SMS marketing app that uses data-driven segmentation for personalized, automated campaigns. It employs triggered texts throughout the customer journey with 40+ customizable flows to align with your brand’s tone.

SMSBump provides an in-app SMS chat for real-time interaction with shoppers that seamlessly integrates with your help desk to streamline support and enhance customer engagement. It also offers extensive international coverage for unlimited texting to customers worldwide.

Recap: About SMSbump and its features

  • Monitor important metrics from every engagement – such as revenue, ROI, orders, costs, and subscriber growth.
  • Build narrow consumer segments with 40+ data points to target shoppers based on demographics, product preferences, and buying behavior.
  • Maximize shopper interactions with multi-channel subscriber collection tools like keywords, QR codes, sign-up pages, and more, ensuring impactful results across various platforms.
  • Create on-brand pop-ups, footers, and floating buttons in just a few clicks.

SMSBump pricing

After becoming a part of Yotpo, SMSBump now offers an SMS-only plan that starts at $0.0072/ text message. This cost does not include carrier charges and is billed monthly based on the number of text messages your automation workflow sends. 

It is also important to note that the MMS cost is higher; $0.0291/ MMS. 

SMSBump Cons

While SMSBump is popularly used by several merchants, many have started to move away from the platform and seek alternatives.

  • Cost: Depending on your usage and the plan you choose, SMSBump can become expensive. Costs may include setup fees, monthly subscription fees, and per-message charges.
  • Limited Customization: While SMSBump offers various features, the customization options for SMS templates and automation workflows might be limited compared to other marketing channels.
  • Integration Complexity: Some users have reported finding the integration with their existing systems or Shopify store complex and time-consuming, especially after SMSBump became a part of Yotpo’s wider marketing automation suite.

PS. SMSBump is no longer available as an exclusive app on the Shopify App Store. You can access the SMSBump features via Yotpo’s SMS-only plan.

💡In a hurry and looking for the best alternative to SMSBump?

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11 Best SMSBump alternatives

Here is a quick comparison of the SMSBump alternatives listed in this post; we will be deep diving into each in the following section below:

App
Pricing
Free Plan
Free Trial
AI
SMS marketing features
Rating
SMSBump
Starts at $19/month
No
No free trial
No
Campaigns, Flows, Analytics, A/B Testing, Email, Popups
4.9/5
TxtCart
Starts at $29/month
No
Yes, 14 days
Yes
Campaigns, Flows, Analytics, A/B Testing, Popups, Compliance, AI assistant
4.7/5
Postscript
Starts at $25/month
No
Yes, 30 days
Yes
Automated SMS flows, list segmentation, A/B testing, integrations, detailed analytics
4.8/5
Recart
Custom pricing based on usage
No
No
No
Abandoned cart recovery, SMS automation, pop-ups, segmentation, analytics
4.8/5
Omnisend
Starts at $16/month
No
No free trial
No
Email & SMS marketing, automation, segmentation, A/B testing, reporting
4.7/5
Attentive
Starts at $299/month
Yes
Yes
No
SMS marketing automation, advanced segmentation, analytics, compliance tools
4/5
LiveRecover
Starts at $49/month
No
No free trial
No
Real-time cart recovery, SMS automation, live chat integration, analytics
4.5/5
Firepush
Free up to 250 contacts
Yes
No free trial
No
Abandoned cart recovery, automated SMS campaigns, push notifications, analytics
4.8/5
Avada
Starts at $16/ month
Yes
No free trial
No
Abandoned cart recovery, SMS automation, campaign management, analytics
4.9/5
GoText
Starts at $19/ month
No
No free trial
No
SMS marketing automation, cart recovery, list segmentation, analytics
-
Cartloop
No Longer in business
No
No
No
No longer in business
-

1. TxtCart

TxtCart enhances SMS marketing campaigns with its competitive features, including swift 1-click setup, unique one-time discount codes for cart abandoners, custom cart short URLs and real-time monitoring of ongoing conversations, to provide valuable insights.

TxtCart enables businesses to engage customers effectively with one-time SMS campaigns for new product launches, special offers, sales, and more. It offers features like customer segmentation, MMS, GIF support, and re-engagement campaigns, making it the go-to solution for implementing SMS marketing strategies.

TxtCart’s intuitive dashboard makes it a top choice as an SMSBump alternative as it offers deep analytics to track customer opt-ins, live-agent responses, SMS campaign orders, and opt-outs.

Key Features:

  • SMS Marketing: Offers 2-way campaigns with AI-driven responses to handle replies. Enjoy competitive rates that decrease with each plan, and no minimum commitments. Features include Smart A/B Testing, where you select the metric to optimize for (e.g., opt-out rates or CTR), and the system sends the best-performing version to the rest of your list.
  • Campaign Planner: Provides a dashboard with a list of major USA/CAD holidays and pre-made copy/images. This helps brands and dropshippers align their SMS marketing with key dates and offers inspiration for campaign content.
  • Analytics: Comprehensive SMS-focused analytics offer insights into revenue, SMS performance, subscriber engagement, and more. Track metrics like attributable SMS revenue, number of sends, and top-performing products.
  • AI-powered Automations: Simple, AI-driven automations for key ecommerce tasks like welcome messages, cart recovery, order confirmations, and browse abandonment, helping you set up profitable automations quickly.
  • AI-powered Flows: Build or customize SMS flows with TxtCart’s advanced flow builder. Choose from 20 templates for various scenarios (e.g., loyalty, order edits). Performance-based pricing means you only pay when these flows generate sales.
  • Popups: TxtCart’s Figma-style popup builder captures 3-5x more subscribers with optimized, mobile-friendly designs. Features include exit capture to reward discounts even if users skip steps, boosting opt-in rates and data collection.
  • Inbox: Centralizes SMS conversations with detailed customer insights. Manage order history, purchasing behavior, and team collaboration, with plans to integrate with Gorgias for enhanced support.

Pricing:

  • Starter – $29/month
  • Growth – $79/month
  • Pro – $199/month
  • Enterprise – $499/month

💡Want to know how much revenue you can drive with SMS marketing?

Use our free SMS marketing calculator to forecast your subscriber and revenue growth.

Click here

2. Postscript

Postscript serves as a versatile tool for optimizing SMS communication throughout the customer journey, from acquisition to retention, with features like subscriber list growth, relationship-building, personalization, and performance measurement.

Key features:

  • Build a compliant subscriber list with opt-in tools—including website popups, checkout collection, shareable landing page links, and back-in-stock notifications.
  • Deliver personalized messages with robust segmentation, filtering, tagging, and response branching features.
  • Provide the right offer, to the right subscriber, at the right time with behavior-based message branching within your Campaign and Automation Flows.
  • Offer tailored post-purchase experiences designed to drive brand loyalty and repeat orders.

Pricing:

  • Starter – $25/ month
  • Growth – $100/month
  • Professional – $500/ month
  • Enterprise plan available on request

💡Need a detailed comparison between Postscript and TxtCart? Learn more.

Want to know how leading brands on Shopify drive more sales with SMS marketing?

Book a demo

3. ReCart

Recart, as an SMSBump alternative, stands out as a comprehensive SMS solution. Its robust set of tools includes AI-powered personalization, peak buying window targeting, automated campaign follow-ups, dynamic URL restoration, transparent cost tracking, and comprehensive analytics.

Key features:

  • Get fully designed pop ups based on your brand guidelines.
  • Preload a message into your visitor’s phone. All they have to do is click on your popup’s CTA and click “Send.”
  • Send timely reminders for a better conversion rate— 60 minutes after the shopping cart is abandoned.
  • Offer profile or behavior-based flows to engage shoppers at every stage of the funnel.

Pricing:

  • Starter – $345/month
  • Pro – $565/month
  • Scale – $1,149/month
  • Enterprise – Custom pricing
💡Check out the best alternatives to Recart for SMS marketing automation.

Want to know how leading brands on Shopify drive more sales with SMS marketing?

Book a demo

4. Omnisend

Omnisend is a comprehensive marketing automation platform for e-commerce, integrating email and SMS campaigns. It empowers businesses to automate customer engagement, personalize experiences with customizable templates, achieve higher conversions through segmentation, and seamlessly integrate with various e-commerce tools for efficient operations.

Key features:

  • Combine automated texts with email and push notifications into a single automated workflow and provide your customers with a consistent, personalized experience.
  • Omnisend supports all country codes for SMS (text-only messages) sending so that you can reach your international customers.
  • Collect your site visitors’ phone numbers by making use of SMS list-building tools: pop ups, teasers, landing pages, and Wheel of Fortune.
  • Set up a flash sale or promote the newest items with precisely targeted SMS or MMS messages.

Pricing:
Contact the team for pricing information.

5. Emotive

Emotive, as a SMSBump alternative, facilitates automated two-way text conversations, backed by dedicated strategy, support, and copywriting services. It integrates seamlessly with various eCommerce apps, enhancing segmentation, targeting, and revenue attribution.

Key features:

  • 600+ templates to push product drops, announce sales, convert abandoned carts, and more.
  • Build your brand voice, respond to inquiries via SMS messages, and launch products with Emotive’s conversational text message marketing software.
  • Emotive’s compliance team will help guide TCPA, CCPA, and CTIA best practices.
  • Leverage human sales associates to have dynamic conversation SMS conversions at scale.

Pricing:

  • Emotive SMS– $125/ month

6.Attentive

Attentive is a leading SMS-focused platform that empowers brands to foster personalized two-way conversations. With expert guidance, playbooks, and pre-written templates, it refines SMS strategies as businesses grow. Its patented two-tap technology accelerates subscriber list expansion, enabling tailored two-way messages across the customer journey for various purposes, from promotions to support.

Key features:

  • Use engagement data to segment audiences and create tailored messages for each subscriber with dynamic content.
  • Instantly generate and schedule high-performing, personalized, multi-touch experiences and recurring sends that fit your brand voice and tone.
  • Collect preferences using keywords or numbers that trigger a reply.
  • Monitor the impact of your marketing program with accurate attribution by viewing results in real-time.

Pricing:

  • Contact the team for pricing information.

💡Need a detailed comparison between Attentive and TxtCart? Learn more.

Want to use AI to drive more sales with SMS marketing? Explore the TxtCart AI Assistant today.

7. LiveRecover

LiveRecover is a conversion-focused texting solution that transforms abandoned carts into sales, driven by human interaction. It enhances revenue, AOV, and conversion rates through personalized SMS outreach by live agents.

Key features:

  • Fill the Knowledge Base with product and company FAQs to help your live agents answer customer inquiries quickly.
  • Custom workflows to make it easy to segment based on specific customer and cart information.
  • Live agents convert your abandoned checkouts into customers through a one-to-one, personal conversation via text message.
  • Dive into performance metrics by Workflow and A/B Tests, as well as product-specific performance and orders generated by live agents.

Pricing:

  • Growth – $49/month
  • Pro – $199/month
  • Enterprise – $499/month

💡Need a quick comparison between LiveRecover and TxtCart? Learn more.

Struggling to keep up with SMS marketing campaigns? Explore the TxtCart Campaign Planner today.

8. Firepush

FirePush, as an SMSBump alternative, helps in boosting revenue by recovering abandoned carts and enhancing customer engagement through tailored text notifications. It empowers consistent sales growth by re-engaging potential customers and improving conversion rates with automated messages.

Key features:

  • Create high-converting one-off SMS campaigns in seconds, perfect for flash sales or time-sensitive campaigns.
  • Offer white glove customer service with our workflows and templates for SMS marketing.
  • Target customers based on money spent, number of orders, and many other filters.
  • Use Firepush’s detailed campaign analytics, which includes ROI, revenue generated, and conversion rates, to optimize SMS campaigns and increase sales.

Pricing:

  • Basic– Free up to 250 contacts
  • Pro- Free up to 250 contacts
  • Enterprise– Custom pricing

9. Avada

Avada, as an SMSBump alternative, offers a comprehensive omnichannel solution for merchants aiming to convert visitors and establish lasting customer connections. Through Email Marketing, SMS, Pop-ups, and WhatsApp, it enables strategic follow-ups and conversions.

Key features:

  • SMS Automation available in events: Abandoned carts, welcome subscribers, order follow-up, cross-sell, up-sell, etc.
  • Seasonal campaigns like Black Friday, Christmas, or any sales events in your stores can be shortly and instantly informed to customer phones.
  • Avada email marketing supports up to 150 countries to send SMS.
  • Full reports for your SMS Automation and SMS Newsletter.

Pricing:

  • Free Plan
  • Pro – $16/ month
  • Advanced – $47/ month
  • Enterprise – Custom pricing

10. Gotext

Gotext is an SMS marketing app focused on sending personalized promotional offers, order updates, and abandoned cart reminders to boost sales and customer retention. Use SMS automation for cart recovery, new customer discounts, customer re-engagement, and personalized birthday greetings, capitalizing on the superior ROI of SMS over email.

Key features:

  • Trigger automation based on specific events from your Shopify store.
  • Style your GOtext popup in the app and deploy it to your Shopify store.
  • Set time-sensitive parameters to restrict SMS send times.
  • Use GOtext’s schedule send feature to schedule your SMS later.

Pricing:

  • Starter– Free
  • Growth– $39/ month
  • Professional– $199/ month

11. Cartloop - No longer in business

Cartloop, as an SMSBump alternative, offers 1:1 human conversations, enhancing the shopping experience across various industries. It enables on-the-go texting for increased customer reach focusing on retention, profitability, and conversion rate optimization with personalized recommendations and timely reminders.

Key features:

  • Define your audience based on location, text interactions or purchase behavior attributes.
  • Conversational Flows create the perfect balance of advanced automation and humans-in-the-loop to supercharge customer satisfaction.
  • Live Shopping Concierge Team guides your shoppers at every step of the buying journey.
  • View conversation insights results from the Cartloop dashboard to make more informed business decisions.

Pricing:

  • Contact the team for pricing information.

💡 Check out the best alternatives to Cartloop for SMS marketing.

Don’t let your SMS marketing campaigns stop!

Switch to TxtCart today

Conclusion

In summary, TxtCart’s exclusive focus on Shopify stores makes it a tailored and potent marketing tool for e-commerce businesses.

With its distinctive two-way SMS marketing campaigns, TxtCart not only stands out but also provides a competitive edge by fostering engaging, real-time conversations with customers.

Ready to switch from SMSBump to TxtCart?

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Category

  • Comparison

Published on

Written By

  • Ashley Aispuro

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