We Tried 10 YSMS Alternatives – Here’s the Best Pick

Are you stuck searching for the best YSMS alternative but overwhelmed by countless options that promise the world yet fail to deliver? You’re not alone. We tested 10 top-rated tools to cut through the noise and find the ultimate pick that combines reliability, advanced features, and competitive pricing. If you’re tired of wasting time and resources on tools that fall short, this guide has the answers you need.

• A breakdown of our testing process and key evaluation criteria
• Honest reviews of 10 popular alternatives, highlighting pros and cons
• Our top recommendation tailored to meet your messaging needs effectively

TL;DR – YSMS Alternatives

App	Pricing	Free Trial	Features	Cons	Rating
TxtCart	Starts at $29	Yes, 14-day trial	Industry-leading conversational AI for SMS, smart campaign planning & scheduling, revenue tracking dashboard, 10x ROI guarantee for eligible brands, built-in AI copy assistant, one-click automations.	Works best for stores with existing traffic	4.8/5 (252 reviews)
Attentive	Custom pricing	Yes	Two-way messaging, AI-powered automation, detailed analytics, global reach.	Unclear billing, limited data management, high costs.	4.2/5 (52 reviews)
Omnisend	Starts at $16/month	Yes	Omnichannel campaigns, audience segmentation, drag-and-drop email builder, 150+ customizable templates.	Pricing increases without notification; occasional glitches.	4.7/5 (6,036 reviews)
SMSBump by Yotpo	$0.0072/SMS, email plans start at $160/month	No	Two-way SMS chat, automated retention sequences, personalized discounts, subscriber growth tools.	Expensive pricing; limited template customization.	4.9/5 (8,356 reviews)
Postscript	Starts at $100/month	Yes	Bulk SMS, MMS marketing, text scheduler, two-way customer messaging.	Automation glitches, limited international SMS support, slow customer service.	4.8/5 (1,972 reviews)
Emotive	Starts at $100/month	Yes	Mass texting, abandoned cart recovery, real-time business texting, tailored messaging, automated workflows.	Reported billing issues; limited support for mobile devices.	4.6/5 (98 reviews)
Recart	Starts at $299/month	No, free demo available	Facebook Messenger campaigns, personalized discount delivery, order notifications, Messenger ads.	High pricing; compatibility issues with other apps.	4.8/5 (5,474 reviews)
Textedly	Starts at $26/month	Yes	Drip campaigns, secure SMS payments, automated business reviews, customizable opt-ins, compliance tools.	Complicated setup; no bulk editing; additional feature costs.	4.6/5 (881 reviews)
OneText	Starts at $0.007/SMS + carrier feesS	Yes	Text-to-buy options, automated refill reminders, live concierge support.	Limited analytics; less intuitive UI.	3.5/5 (1 review)
LiveRecover	Starts at $49/month	Yes	Personalized SMS outreach, automated workflows, unique discount code generation, insightful analytics.	Unresponsive support, billing transparency issues.	4.7/5 (95 reviews)

What to Look for in a YSMS Alternative

We analyzed several YSMS reviews and found the following user complaints during our analysis. To make a seamless switch from YSMS, focus on addressing these user challenges and prioritize solutions that resolve these issues effectively:

• Reliable automation and workflows: Some YSMS users experienced bugs, such as messages being sent to customers who already completed orders. Therefore, look for a platform with dependable automation and error-free workflows to enhance customer experience.

• Affordable and transparent pricing: High costs for basic messaging frustrated some users. Choose a solution with clear, competitive pricing that matches your messaging needs and budget.

• Seamless integration with tools: Issues with contact list syncing and CSV uploads hindered campaign management. Opt for a service that integrates effortlessly with your existing tools and streamlines data handling.

• Responsive customer support: Delayed or unresponsive customer service can leave many users dissatisfied. Ensure the alternative offers fast, reliable support to resolve problems efficiently.

🚨 Spoiler – TxtCart is the #1 YSMS alternative, thanks to its impressively human-like conversational AI. We know it might seem biased, but with a proven track record of driving $10000s in revenue for countless Shopify brands, it’s a well-deserved title—and you’ll soon see why. 😉

#1) TxtCart – The Best YSMS Alternative on the Market Right Now

If you’re on the hunt for a YSMS alternative that excels at driving revenue through personalized SMS marketing, TxtCart is a standout choice. By delivering human-like, tailored SMS interactions, TxtCart has helped e-commerce brands increase conversions and recover lost revenue effortlessly:

TxtCart is known to drive millions for top eCommerce brands

• Joyride Harness: Generated over $1.8M in SMS-attributed revenue with Txtcart.
• Organi Hair: Reached $1M+ in revenue through Txtcart’s SMS strategy.
• CROSSNET: Achieved $453,185 in SMS revenue with a quick 10-minute setup on Txtcart.

TxtCart takes things a step further by acting as a conversational sales assistant, engaging customers in a genuine way to recover abandoned carts and build lasting relationships

🏆 Key features that make TxtCart #1

• Conversational AI powering SMS: Unlike those cold, one-way reminders, TxtCart chats with your customers like a human. From recovering abandoned carts to answering customer questions, our AI nudges shoppers toward completing purchases naturally and effectively.

• Revenue & performance tracking: Curious if your SMS efforts are paying off? TxtCart’s dashboard provides real-time insights into conversions, top products, and revenue tracking, so you can see exactly what’s working.

• Smart campaign planning & TCPA-compliant scheduling: With Txtcart, you control campaign timing, so no more midnight messages! The AI copy assistant ensures every text is crafted to convert, helping you recover those abandoned carts with ease.

Pricing

TxtCart provides new users with a 14-day free trial. The Starter plan is priced at $29 per month with a 15% commission on recovered carts, while the Enterprise plan costs $499 per month, designed for high-volume e-commerce stores, and includes 24/7 support, custom workflows, and a lower 2.5% commission.

#2) Attentive

Founded in 2016 in NYC, Attentive offers SMS marketing capabilities with advanced segmentation, real-time analytics, and e-commerce integration. It helps brands send personalized messages, automate campaigns, and boost customer engagement with two-way SMS chat and tailored communication processes, making it a standout YSMS alternative.

Key features

• AI-powered SMS automation: Uses AI to optimize message content, timing, and targeting for seamless SMS marketing.
• Global reach: Supports international SMS and email marketing, allowing businesses to engage customers across multiple countries.
• Two-way SMS chat: Enables personalized, real-time customer conversations to improve communication and engagement.
• Advanced analytics: Tracks campaign performance, customer behavior, and revenue impact to help refine marketing strategies.

Considerations before going with Attentive

• Higher costs: Some users find Attentive pricier than other Textedly alternatives, with fewer advanced features relative to its cost.
• Data challenges: Limited data retention and difficulties with subscriber list transfers can hinder effective data management.

Pricing

Attentive offers customized pricing based on the size of your contact list and SMS usage. While a free trial is available, the pricing details aren’t clearly listed on their site. According to sources like Flowium, Attentive costs approximately $300 per month, with an additional $0.01 per SMS plus carrier fees, typically between $0.0025 and $0.0035 per message.

What merchants have to say about Attentive

• Positive review: “I’ve used Attentive SMS and MMS messaging for the last four years and love the platform and customer service. Whenever I run into an issue, I’m able to communicate with my CSM or White Glove Service, making it a seamless process that’s not frustrating.” Snap Supplementsreview on the Shopify App Store.
• Critical review: ” Attentive will ONLY work with you if your traffic is at 2500K or higher; because” this is where they see the conversion at.” When I asked point-blank, “you won’t work with us because our traffic isn’t at 2500, she wouldn’t give me a straight answer yes or no, which tells me what else are they shady in other areas. This company had no need for the small business‘. Very disheartening.” Wild Timber Co. review on the Shopify App Store.

Read next:

• How Attentive Compares to TxtCart’s Conversational AI
• 11 Best Attentive Alternatives for Shopify SMS Marketing
• Attentive vs. Postscript

#3) Omnisend

Founded in 2014 in the UK, Omnisend is a leading omnichannel SMS platform. It boosts customer engagement and sales by delivering personalized messages, streamlining marketing efforts, and providing a seamless omnichannel customer journey experience.

Key features

• Omnichannel campaigns: Combine email, SMS messages, web push notifications, and social ads to ensure a seamless customer journey across platforms.
• Email template library: Choose from 150+ customizable templates for scenarios like abandoned cart recovery.
• Audience segmentation: Group customers by lifecycle, behavior, or engagement for more personalized and effective marketing strategies.
• Drag-and-drop email builder: Effortlessly design emails with text, images, discounts, and live product updates.

Considerations before going with Omnisend

• Limited features: The removal of tools like live views and embedded forms, along with VAT calculation issues, has reduced the platform’s overall value.
• Technical problems: Issues like failed SMS deliveries, outdated templates, and malfunctioning features have affected performance.

Pricing

Omnisend provides a free plan for beginners, a Standard plan starting at $16/month for growing businesses, and a Pro plan priced at $59/month, which includes SMS features.

What merchants have to say about Omnisend

• Positive review: “This app is easy to use and has a lot of templates available. What’s interesting is the ability to adjust your user segmentation to any situation, delivering the content you want to communicate precisely to the users you want to receive it. The data is also very clear and easy to organize.” Hong Kong SAR review on Shopify App Store.
• Critical review: “I have contacted the technical service, and it has been fast, Sanya has been able to give me explanatory answers with screenshots, but Omnisend still needs to make many improvements: you cannot save template blocks, you cannot distinguish “newsletter subscribers” from those who do not they are like this (to distinguish the frequency of the pop-up between one and the other).” KOOMPLIMENTS’s review on Shopify App Store.

Read next:

• We Tested 7 Omnisend Alternatives – Here’s Our Feedback

#4) SMSBump by Yotpo

Founded in 2017 in Bulgaria, SMSBump is another leading SMS marketing platform. Known for its Shopify integration, advanced automation, and real-time analytics, it helps businesses boost sales, recover abandoned carts, and enhance customer interactions with personalized SMS campaigns.

Key features

• Two-way SMS chat: Facilitate real-time interactions through two-way messaging to enhance customer engagement and increase sales with personalized SMS campaigns.
• Automated retention sequences: Boost loyalty by automating retention workflows featuring personalized SMS messages, product images, and engaging CTAs.
• Personalized discounts: Drive conversions by offering targeted promotions, such as percentage-based discounts or free shipping, to elevate the customer experience.
• Subscriber growth tools: Expand your SMS list effortlessly with custom signup forms and pop-ups, enabling better customer engagement and interaction.

Considerations before going with SMSBump

• Limited customization: Options like unique discount codes and currency conversion provide minimal personalization features.
• Difficult user experience: New users frequently encounter challenges with navigation and complex workflows.

Pricing

SMSBump by Yotpo does not offer a free trial. Pricing begins at $0.0072 per SMS with monthly billing and a minimum spend requirement. Email plans start at $160/month, covering up to 125,000 emails.

What merchants have to say about SMSBump

• Positive review: “I really enjoy using the app, but their support is even better. Once connected to PL (Princess) , I was able to get my issue resolved quickly and she was super polite!” Lav Lux review on the Shopify App Store.
• Critical review: “So far great customer service. but a little too expensive for what is offered. and if you want to be do more its overpriced.” Fost & Found Design Co. review on Shopify App Store.

Read next:

• We Tested 9 SMSBump Alternatives – Here’s Our Feedback
• SMSBump vs PostScript

#5) Postscript

Launched in 2017, Postscript is a top YSMS alternative, offering real-time analytics, advanced customer segmentation, and dynamic pop-ups to grow SMS lists. Ideal for e-commerce, it drives ROI with data-driven SMS campaigns and tailored customer communication.

Key features

• SMS scheduler: Schedule SMS messages strategically to ensure timely delivery and maximize campaign effectiveness.
• Bulk text messaging: Launch large-scale SMS campaigns to reach broader audiences, increase interactions, and drive conversions.
• MMS messaging: Enhance SMS marketing with multimedia like images and GIFs to capture attention and boost customer engagement.
• Short codes: Use easy-to-remember short codes for quick, seamless customer communication and responses.

Considerations before going with Postscript

• Automation issues: Users occasionally encounter glitches where automation features don’t perform as expected.
• International limitations: Customers outside the U.S. face higher costs and fewer features, reducing accessibility.

Pricing

Postscript provides transparent and flexible pricing without hidden fees. The Starter plan is free with a $25 minimum spend, the Growth plan is $100/month, and the Professional plan costs $500/month, offering advanced tools for larger businesses.

What merchants have to say about Postscript

• Positive review: “We love Postscript. So intuitive, and support is always fast and reliable. Thanks, Postscript! p.s.where can we purchase the BFCM hats?!” The Deluxe Pup’s  review on Shopify App Store
• Critical review: “Tedious to navigate. Customer service is lacking, it usually takes days and several reps to answer the simplest concerns” Heritage Hen Farm’s review on the Shopify App Store

Read next:

• How Postscript Stands Against TxtCart’s Conversational SMS
• 10+ Postscript Alternatives for Shopify SMS Marketing

#6) Emotive

Founded in 2018, Emotive is a robust SMS marketing platform designed for e-commerce brands. It enables personalized SMS campaigns to send messages that foster customer relationships, boost engagement, and drive conversions, ensuring success across the entire customer journey.

Key features

• Mass texting: Effortlessly send bulk SMS messages to large audiences for promotions, updates, or announcements, ensuring efficient delivery and engagement.
• Business texting: Facilitate real-time SMS communication to handle incoming messages, provide support, and strengthen customer relationships.
• Promotions & cart recovery: Recover abandoned carts and drive sales with targeted SMS campaigns, improving conversion rates and customer actions.
• Automated messages: Automate personalized SMS based on customer behavior, delivering timely content to engage and retain customers efficiently.

Considerations before going with Emotive

• Technical issues: Users report product bugs like SMS delivery failures and compatibility problems with mobile devices, impacting efficiency.
• Billing concerns: Unexpected charges, hidden fees, and unclear billing practices, such as “true-up” costs, have frustrated users.

Pricing

Emotive offers a 14-day free trial and four pricing plans designed to fit different business needs, starting at $100/month and scaling up to $300/month, with a custom-priced Enterprise option for larger requirements.

What merchants have to say about Emotive

• Positive review: “It was great working with Emotive. 10/10 for their sales pitch, and 10/10 for their customer support. I’ve worked with competitor SMS marketing software before but no one can beat Emotive’s customer support experience.” Mandujour review on the Shopify App Store.
• Critical review: “Emotive is not truthful about its attribution. They do not offer the support to be helpful and strategic. The app does not work on mobile devices. Support is limited in solving problems. It is impossible to get out of a contract where Emotive does not deliver what is promised.” Max Sweets review on the Shopify App Store.

Read next:

• How Emotive Compares to TxtCart’s Conversational SMS
• 10+ Best Alternatives to Emotive

#7) Recart

Founded in 2015, Recart is a powerful eCommerce platform for online retailers. It boosts sales and customer engagement with tools like automated cart recovery messages, Facebook Messenger campaigns, and personalized discounts, seamlessly integrating with leading platforms to reduce missed incoming messages and drive conversions.

Key features

• Messenger marketing: Connect with customers directly on Facebook Messenger to boost engagement, foster loyalty, and improve customer interactions.
• Order notifications: Provide real-time updates on orders to strengthen customer relationships and streamline their shopping experience.
• Discount code delivery: Send personalized messages with exclusive discounts to drive conversions and encourage repeat purchases efficiently.
• Messenger ads: Target the right audience with timely ads on Facebook Messenger, ensuring efficient communication and increased reach.

Considerations before going with Recart

• Data privacy concerns: Customers seek more transparency in data management, especially around customer data integration and cookie usage.
• Mobile limitations: Subscription tools and other features struggle on mobile browsers like Safari, impacting the ability to send messages and user experience.

Pricing

ReCart’s pricing plans start at $299/month for the Starter plan and go up to $999/month for the Scale plan, with a flexible Enterprise option for larger e-commerce businesses. A free demo is also available to explore its features.

What merchants have to say about Recart

• Positive review: “We love using Recart. The app is intuitive and easy to use. They have awesome technical support, but what’s really blown us away is the support around strategy, ideas, and implementation of those ideas directly with their team. So rad!” Keep Nature Wild’s review on the Shopify App Store
• Critical review: “Half the functions don’t work with the app, for example, the Push Notifications. The only thing that works reliably is the automatic messages on the abandoned cart.” ATN’s review on the Shopify App Store

Read next: 10+ Recart Alternatives for Shopify SMS Marketing

#8) Textedly

Founded in 2015, Textedly is a versatile SMS marketing platform tailored for businesses of all sizes. It streamlines bulk campaigns, automated workflows, and two-way messaging, making customer interactions seamless with keyword opt-ins, real-time analytics, and scheduling to enhance retention efficiently.

Key features

• Drip campaigns: Schedule delayed SMS to send messages over time, keeping subscribers engaged and informed efficiently.
• Automated business reviews: Send SMS invites for reviews, boosting customer actions, brand reputation, and success.
• Secure SMS payments: Request payments through text, enabling secure transactions directly.
• Conversation triggers: Automate replies to incoming messages, enhancing customer interactions and ensuring a seamless system for communication.

Considerations before going with Textedly

• Complex setup: Setting up requires privacy policy, terms, and toll-free verification, which can delay the process for new users.
• No bulk editing: Managing tags and sending group messages is inefficient due to the lack of a bulk update system.

Pricing

Textedly offers a 14-day free trial, with paid plans starting at $26/month (500 texts) and going up to $69/month (2,000 texts). All plans include unlimited contacts, keywords, picture messaging, and text-to-pay capabilities.

What merchants have to say about Textedly

• Positive review: “We love being able to communicate with several different groups associated with our non-profit organization, including volunteers, donors, and recipients. It’s so quick and easy to send out a quick text and also schedule them to let them know about events and items needed by our non-profit. We use Textedly several times a week. Customer support has been amazing too!” Ashley review at G2
• Critical review: “I find the platform difficult to use. You can’t change “groups” or update your lists without deleting them, which would require the customers to re-opp-in. You should be able to swap around your groups so that you can maximize the daily allowance (i.e., you had 3000 in a group. 100 overtime opt-out. There’s no way to easily add another 100 from another group to be able to use your daily allowance).” Jay F. review at G2.

Read next: 10+ Textedly Alternatives for to Boost Your SMS Revenue

#9) OneText

Established in 2021, OneText is a cost-effective YSMS alternative that boosts customer engagement with direct, personalized messages. Its user-friendly automation, segmentation tools, and efficient marketing campaigns streamline customer communication, enhance lead generation, and drive success through targeted messaging for businesses.

Key Features

• Text-to-buy: Lets customers complete purchases by replying to SMS, streamlining transactions and reducing customer actions.
• Live concierge support: Provides real-time human assistance for complex requests, improving access and minimizing service tickets.
• Magic links: Offers clickable links for personalized shopping experiences, making customer interactions seamless and efficient.
• Automated refills: Enables automatic reorders, boosting customer loyalty and ensuring success with repeat purchases.

Considerations before going with OneText

• Basic analytics: Includes only essential tracking tools, limiting access to in-depth reporting.
• Limited customization: Offers fewer options for personalizing SMS templates and workflows, reducing flexibility for making customer interactions seamless.

Pricing

OneText offers flexible pricing with no upfront membership fee for the first month. The Growth plan is priced at $0.007 per SMS plus carrier fees, while the Volume plan provides a reduced rate of $0.005 per SMS. Custom enterprise plans are available for larger businesses upon request.

What merchants have to say about OneText

• Positive review: “Standard solutions for business to community. The method is so simple and easy to use. Its free version get many customization and its serves best communication between operator and customer.” – User review at G2
• Critical review: “I dislike about the details of customer within it.Though it is informative but not enough and also in free version transfer files not allowed.” – User review at G2

Read next: 11 Best OneText Alternatives for Shopify SMS Marketing

#10) LiveRecover

LiveRecover is an SMS marketing app for Shopify that contacts, engages, and converts abandoned carts into sales through personalized text messages. Its unique selling point is the use of live agents to conduct real-time SMS conversations, enhancing customer engagement and boosting conversion rates.

Key features

• Personalized SMS outreach: LiveRecover employs live agents to send tailored text messages to customers who have abandoned their carts.
• Automated workflows: The platform integrates with e-commerce systems to automatically detect abandoned carts and trigger personalized SMS follow-ups.
• Unique discount code generation: LiveRecover can generate exclusive discount codes for each customer, providing personalized incentives to encourage purchase completion.
• Insightful analytics: The platform offers detailed performance metrics, allowing businesses to monitor recovery rates, agent interactions, and overall campaign effectiveness.

Considerations before going with LiveRecover

• Unresponsive support: Complaints about delayed or no replies from customer service, leaving issues unresolved for days.
• Billing transparency issues: Wrongful charges, unclear trial terms, and delayed refunds caused frustration and distrust among users.

Pricing

LiveRecover provides a free trial for new users and three pricing tiers. Pricing begins at $49/month, with the top-tier Enterprise plan costing $499/month, offering scalable solutions and flexible features to accommodate businesses of all sizes.

What merchants have to say about LiveRecover

• Positive review: “Excellent app! Goes a long way to recover lost revenue! Our store can see a difference first week onwards. Highly recommended” Watch Connection’s review on the Shopify App Store
• Critical review: “I was happy with your service but recently they charged me wrongly for multiple transaction almost amounting to $10,000 in revenue and I have been trying to get my money back since 10 days but they haven’t responded me in last four days.” Arkjunction Official’s review on the Shopify App Store

Read next: 8 Best LiveRecover Alternatives

Try the #1 YSMS Alternative: TxtCart

Selecting the perfect SMS marketing platform can transform how businesses connect with customers, recover lost carts, and drive revenue. While YSMS offers basic tools, exploring alternatives that provide innovative features, better automation, and reliable support is essential for staying ahead.

After thoroughly evaluating the top YSMS alternatives, here are the standout options that cater to diverse business needs:

• TxtCart – Best Overall: TxtCart takes the lead with AI-powered cart recovery, interactive two-way SMS, and robust revenue tracking. Its simple setup and personalized features make it ideal for scaling eCommerce businesses.
• Omnisend – Best for Multi-Channel Engagement: Offering a seamless combination of SMS, email, and web push notifications, Omnisend delivers an integrated approach to customer engagement across multiple channels.
• Postscript – Best for Data Insights: Postscript shines with its advanced analytics, precise customer segmentation, and user-friendly tools that enhance SMS campaign performance and effectiveness.

If you are looking to elevate customer engagement, recover carts, and drive conversions, TxtCart is the ultimate pick. Its blend of cutting-edge AI, user-friendly features, and proven ROI makes it a game-changer in SMS marketing.

Ready to make the switch? TxtCart is here to help you take your messaging strategy to the next level.

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